Grapevines

Terms and conditions

Last updated: February 20, 2026

These terms and conditions ("Terms") govern your use of the Grapevines platform at grapevines.ai ("Platform"), operated by Grapevines AI LLC ("we," "us," or "our"). By creating an account or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

These Terms apply to all users, including individual job seekers, career coaches, resume writers, outplacement firms, and any other professional accessing the Platform.

1. Account types and eligibility

Individual accounts (B2C)

Available to professionals using Grapevines for their own career development. You must be at least 16 years old to create an account.

Professional accounts (B2B)

Available to career coaches, resume writers, outplacement firms, and similar professionals who use Grapevines to serve their clients. Professional accounts may include the ability to create and manage client profiles.

Account responsibilities

You are responsible for maintaining the confidentiality of your login credentials, all activity that occurs under your account, and ensuring that any information you provide is accurate and up to date. Notify us immediately at hello@grapevines.ai if you suspect unauthorized access to your account.

2. What we provide

Grapevines is an AI-powered platform that generates career deliverables, including but not limited to resumes, cover letters, LinkedIn content, job fit analyses, and company research. The Platform uses artificial intelligence models from third-party providers (Anthropic, OpenAI, and others) to generate these outputs.

We are a tool, not a career advisor. The Platform generates content based on the information you provide and AI processing. It does not constitute professional career counseling, legal advice, or employment guarantees. You are responsible for reviewing, editing, and approving all AI-generated content before using it.

3. Acceptable use

You agree to use the Platform only for lawful purposes related to career development and professional services. You agree not to:

  • Misrepresent your identity, qualifications, or experience in generated materials
  • Upload content that infringes on third-party intellectual property rights
  • Use the Platform to generate content for purposes unrelated to career development
  • Attempt to reverse-engineer, extract, or replicate the AI prompts, workflows, or proprietary methods used by the Platform
  • Share account credentials or allow unauthorized users to access your account
  • Use automated systems (bots, scrapers) to access the Platform without our written permission
  • Interfere with the Platform's operation or other users' access
  • Use the Platform in violation of any applicable law or regulation

We reserve the right to suspend or terminate accounts that violate these terms.

4. Coach and firm responsibilities

If you operate a professional account that manages client data, you additionally agree to:

Obtain client consent. Before uploading or entering any client's personal information into the Platform, you must obtain appropriate consent from that client and inform them that their data will be processed by AI systems and third-party providers as described in our Privacy Policy.

Act as data controller. You are the data controller for your clients' information. You are responsible for complying with applicable data protection laws in your jurisdiction regarding your clients' data.

Use client data appropriately. You may only use the Platform to process client data for the career services you are providing to those clients. You may not use one client's data to benefit another client or for unrelated purposes.

Respond to client data requests. If your client requests access to, correction of, or deletion of their data, you are responsible for facilitating that request, including through the data management tools we provide.

5. Intellectual property

Your content

You retain ownership of all content you upload to the Platform (resumes, career profiles, client data). You grant us a limited license to process this content solely to provide the services you've requested.

AI-generated content

You own the deliverables generated by the Platform based on your inputs. You are free to use, edit, distribute, and publish AI-generated outputs without restriction. We do not claim intellectual property rights over outputs generated for you.

You acknowledge that AI-generated content may occasionally resemble content generated for other users, since the underlying AI models may produce similar outputs for similar inputs. This does not affect your ownership rights.

Our intellectual property

The Platform — including its design, AI prompts, workflows, scoring methodologies, branding, and underlying technology — is our intellectual property. These Terms do not grant you any rights to our intellectual property beyond the right to use the Platform as intended.

6. Subscription and payment

Free tier

We may offer a free tier with limited functionality. Free tier availability and features may change at any time.

Paid plans

Paid subscriptions are billed monthly or annually as selected at signup. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial billing periods.

Price changes

We may change subscription prices with at least 30 days' notice. Price changes take effect at the start of your next billing period after the notice period. If you do not agree to a price change, you may cancel before it takes effect.

Refunds

Refunds are considered on a case-by-case basis. Contact hello@grapevines.ai within 14 days of a charge to request a refund.

7. Data handling

Our collection, use, and protection of your data is governed by our Privacy Policy. By using the Platform, you acknowledge that you have read and understood the Privacy Policy.

Key points relevant to these Terms:

  • Your career data is processed by third-party AI providers (Anthropic, OpenAI) to generate deliverables
  • These providers' API terms prohibit them from training on your data
  • We do not sell your personal data
  • You can request deletion of your data at any time

8. Service availability and modifications

We strive to keep the Platform available and reliable, but we do not guarantee uninterrupted access. We may:

  • Perform maintenance that temporarily affects availability
  • Modify, add, or remove features at any time
  • Change or discontinue the Platform with reasonable notice

For material changes that significantly affect your use of the Platform, we will provide at least 30 days' notice.

9. Third-party services

The Platform integrates with third-party services (AI providers, data enrichment services, payment processors). These services have their own terms and privacy policies. We are not responsible for the practices of third-party services, though we select providers that align with our commitment to data protection.

10. Disclaimers

"As is" provision. The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI output accuracy. AI-generated content may contain errors, inaccuracies, or content that does not fully reflect your qualifications or intentions. You are solely responsible for reviewing and approving all generated content before using it in professional contexts.

No employment guarantees. Use of the Platform does not guarantee job interviews, job offers, career advancement, or any specific employment outcome.

Career coaching disclaimer (for professional accounts). If you are a coach or firm, the Platform is a tool to support your services. It does not replace your professional judgment. You are responsible for the career advice you provide to your clients, regardless of whether it incorporates AI-generated content from the Platform.

11. Limitation of liability

To the maximum extent permitted by applicable law, Grapevines and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Platform.

Our total cumulative liability to you for all claims arising out of or related to these Terms or your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless Grapevines from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of:

  • Your use of the Platform
  • Content you upload or generate through the Platform
  • Your violation of these Terms
  • Your violation of any third party's rights
  • For professional accounts: your handling of client data or the career services you provide using Platform-generated content

13. Termination

By you

You may close your account at any time through your account settings or by contacting hello@grapevines.ai. Upon closure, we will process your data according to our Privacy Policy's deletion timeline.

By us

We may suspend or terminate your account if you violate these Terms, if your use poses a security risk to the Platform or other users, if required by law, or if we discontinue the Platform. We will provide reasonable notice when possible, except in cases of serious violations or legal requirements.

Effect of termination

Upon termination, your right to use the Platform ends immediately. We recommend exporting any data or generated content you wish to keep before closing your account.

14. Dispute resolution

Informal resolution

Before filing any formal legal action, you agree to contact us at hello@grapevines.ai and attempt to resolve the dispute informally for at least 30 days.

Governing law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.

Jurisdiction

Any disputes not resolved informally shall be resolved in the state or federal courts located in New Jersey. You consent to personal jurisdiction in these courts.

15. General provisions

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Grapevines regarding your use of the Platform.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

No waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms without our written consent.

Notices. We may send notices to the email address associated with your account. You are responsible for keeping your email address current.

16. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the "last updated" date and notify you by email or in-app notification at least 30 days before the changes take effect. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Contact us at:

Email: hello@grapevines.ai

Website: grapevines.ai